Recent Why SERVPRO Posts

We are Cleaning Experts

4/1/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Lilburn 770.709.3266

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of North Lilburn Can Save Your Contents

3/23/2020 (Permalink)

Saving Contents with Water Damage in North Lilburn

Homeowners discovering water deterioration at a late stage can face a real challenge. On the one hand, replacing content and structure can ensure that there are no further issues or cross-contamination. On the other hand, contents are what make a house a home and can hold sentimental value. Not to mention that the costs and work to replace large amounts of structure can rise quickly — our restoration services center on restoring rather than replacing. We use gifted water restoration technicians (WRT) to achieve surprising results.

When you discover water damage in your Lilburn home, the first thing to do is contact your insurance provider. SERVPRO of North Lilburn can work with your insurer to restore your property on time and on-budget. Some items with prolonged exposure may still need replacing. Unfortunately, after seventy-two hours, a clean water emergency can deteriorate into a grey or black one. Severe levels of water contamination often result in the wide scale replacement of porous materials like drywall.

One thing that SERVPRO of North Lilburn can do is provide professional care and attention to your content. Specialized services from document recovery to mitigating deterioration of valuable electronic devices like computers or televisions can often be carried out on-site. While reversing the water damage is difficult, we can prevent further damage from occurring- a process referred to as mitigating loss.

Our team of SERVPRO technicians is experts at mitigating loss. Fabrics are naturally porous, which can create a problem as they absorb contamination in water levels quickly. We provide customers the opportunity to restore these fabrics by sending them to an external facility for mechanical cleaning. Chief among our mechanical cleaning equipment is our Esporta washing machines, which can remove up to 98% of soiling from fabrics.

While home emergencies can, and often do, come at precisely the wrong time. You can have confidence that many of your items are restorable if you use a professional restoration service like ours. We operate emergency contact lines twenty-four hours a day and utilize local technicians to reduce call-out times, as little as four hours from notification of loss.

Time is of the essence in home restoration, contact SERVPRO of North Lilburn at 707.709.3266.

Faster For You

3/23/2020 (Permalink)

Every second counts after fire, storm, or water damage at a residence in North Lilburn, Georgia. Some mitigation and restoration services take longer than others to respond to damage. These four factors make SERVPRO Faster to Any Size Disaster.

  1. Franchise Locations Nationwide

A local franchise can quickly respond to calls. In addition to returning a call within one hour, a nearby location can also have trained experts on site for an assessment within four hours. It is critical to act quickly to limit the damage.

  1. Trained and Certified Staff

The quality of training is a major benefit of relying on a local franchise of a national corporation. SERVPRO provides new franchise and employee certification training. This company is also an approved training school for Institute of Inspection Cleaning and Restoration Certification. Trained professionals can respond Faster to Any Size Disaster.

  1. Large Scale Loss Response

In the event of a major flood, storm or other large-scale loss, a local franchise can achieve the shortest response times. If a region is experiencing increased demand for mitigation and restoration services, the national corporation can call on nearby franchises to provide additional equipment and expertise and reduce wait times.

  1. One-Stop Mitigation and Restoration

A service equipped to perform both mitigation and restoration is likely to shorten the length of the overall cleanup and restoration process. Rather than contacting two companies and juggling estimates and schedules when filing an insurance claim, homeowners or insurance representatives can rely on a single service to provide a complete estimate and restore a residence as quickly as possible.

Homeowners and insurers can count on SERVPRO to be Faster to Any Size Disaster in North Lilburn.  Calls should be responded to within one hour, and an on-site visit should take place within four hours. Professionals will follow up on this assessment with a verbal briefing and an estimate.

Give us a call at 770.709.3266

The Restoration Services You Can Expect from SERVPRO in Lilburn

7/31/2019 (Permalink)

SERVPRO will be there for their Lilburn community when disaster strikes.

You can always count on us for all restoration services in Lilburn

We have always prided ourselves on the quality work and the fast response that we offer when emergencies and disasters threaten Lilburn residences. As traumatic and damaging as these situations can become, our extensive experience and network of franchises nearby can help us tackle even substantial loss incidents with confidence and efficiency. We know that your home or your business is more than just a heap of construction materials – so we mobilize quickly to help protect your property and the memories that it holds. We live up to the motto that We’re Faster To Any Size Disaster. 

Water

Water loss incidents require experience and efficiency, as many homeowners can barely recognize the source of the damage, let alone its full spread throughout their Lilburn property. Part of our success in offering restoration services to the area stems from having the premier equipment for recovery work, and quickly, our trained professionals can turn the situation around positively. Without this confident and capable response during the crisis, materials used in the construction of the property and the contents within it continue to be at risk until these measures get taken. 

As with many of the other restoration services that we offer, our SERVPRO team specializes in content management to protect the personal belongings, furniture, apparel, and other items within your Lilburn house. The skilled professionals that we designate to protect your belongings throughout cleaning and drying in our facility are involved with your possessions every step of the way. They can help restore them to the highest quality and protect them in a climate-controlled environment until they can get safely returned to the house after the restoration. 

Knowing how to dry out water damage in Lilburn homes is a critical skill to have, and our technicians arrive with the full measure of our inventory to begin addressing concerns like extraction and thorough drying. We have multiple water removal tools and hundreds of air movers and dehumidifiers to make a significant change quickly. The faster these tasks can complete, the less likely that widespread demolition and subcontracted reconstruction must occur to recover the damage. 

Fire

Fires are among the most destructive forces that Lilburn homeowners face, and this is primarily because it is common to flee these instances as they occur, so the situation continually worsens until extinguishment. As fast as first responders and firefighters can arrive at your damaged property, it can be impossible to limit the spread and severity of many of these conditions. We can offer you well-trained service personnel that arrives with a broad inventory of cleaning, deodorization, and air filtering equipment and devices. 

As you might expect, content management is a significant factor in our fire damage recovery of Lilburn properties as well. Our professionals can quickly and thoroughly assess the damage throughout the entire property and earmark specific items, belongings, and possessions for removal in the pack-out phase that occurs shortly after that. These items, once in our care at the SERVPRO facility, get professionally cleaned, deodorized, dried, and safely stored until it is time for their return. 

Containment is a big part of the work that must occur when our technicians first arrive at a fire damage situation in Lilburn. With physical barriers and the employment of devices like hydroxyl generators and air scrubbers, we can save our customers both time and money on the work that their property needs. 

Mold 

Mold is a highly underrated threat, especially considering the humid climate that many residents can expect throughout the year. Understanding your relative humidity levels and knowing when an area “feels different” can help to identify a threat. You are always the first line of defense against a growing mold concern. The objective of our SERVPRO professionals is to learn the full extent of this mold damage in Lilburn properties and customize a remediation plan tailored to the specific needs and obstacles present in one specific emergency. 

While many companies around the area might offer ‘mold removal’ these are just strong words with baseless facts or worse yet, completely unsubstantiated sciences. We cannot tell you that we can remove all the mold present in any Lilburn house because spores naturally exist in every conceivable environment our customers encounter. Colonization, on the other hand, is a symptom that we can eliminate and restore safe living on the property. 

We have multiple remediation strategies that differ based on the specific needs of your house and how severe the mold damage is in your property. With a full line of antimicrobial products and machines that can implement approaches like media blasting and sandblasting, we can quickly recover many hosting materials supporting mold colonies in Lilburn homes and businesses. 

Storm

Storm relief and disaster response are areas where our SERVPRO of North Lilburn team must shine and excel. We push to be the fastest to these damaging situations, because we understand how quickly threats like structural breaches can become widespread flooding and ultimately mold concerns. Much of the work that we do when natural disasters impact your property is to reduce the presence of floodwater and begin the recovery of a house impacted by these emergencies. 

Disaster relief often pulls multiple levels of our response team together, unlike water and fire recovery teams that we dispatch. Storm damage in Lilburn homes typically starts with our water loss team complete with Water Restoration Technicians (WRT) with experience in Applied Structural Drying (ASD), but must also often utilize our mold remediators also endorsed through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) In more widespread circumstances, houses require our biohazard cleaning technicians accredited through the American Bio Recovery Association (ABRA) as well.  

As much as structural breaches can be alarming, the fast response that we can offer during these devastating storm effects at your Lilburn home can reduce the deterioration, degradation, and destruction of exposed materials and contents. 

There are multiple levels of recovery necessary in every restoration project our experienced SERVPRO of North Lilburn team undertakes. If you want a truly tailored experience designed to get things back to normal as quickly as possible, you can count on the professionals that can make any loss incident “Like it never even happened.” Give us a call today at (770) 709-3266.

To learn more about Lilburn, click here.

The Impact of Water Damage in Your Lilburn Home

3/19/2019 (Permalink)

When damage is not found initially, problems can result. Call SERVPRO for a thorough assessment so that the job can be done well, preventing issues.

SERVPRO Follows the Path of the Water in Order to Prevent Finding Secondary Damage Later On

Significant amounts of water from a flood, a broken pipe, or an overflowing tub to rises in humidity from over-watered plants, a constantly damp basement, or a poorly functioning dehumidifier can lead to various problems in a home. These problems all have a solution, and each one begins with eliminating the excess water. 
 
After the issue of excess water is eliminated from your Lilburn home, SERVPRO can start restoring areas affected by water damage. These areas can have different signs of water damage. Any area of your home can become affected adversely by water. 
 
Walls and ceilings can show signs of water damage in different ways. Wallpapers and borders can detach after their adhesive backing becomes too watery. Drywall can crumble and disintegrate, including the drywall used in the ceiling. Water stain can also appear, and in various sizes and shades of brown. 
 
Wood items can swell, crack, splinter, warp, and lose their glossy finishes. Stairs can become hazardous to climb or descend when steps are uneven, and boards have come loose from the stairwell base. Doors and frames can fail to work together, making them perilously tight when attempting to open the door or increasingly difficult to close when desired. Windows that have wooden frames can react to water damage similarly. 
 
Carpeting and other flooring systems can also become damaged by exposure to water. If wood, again, hazards can develop rather quickly due to swelling of the floorboards. This is also relevant when wooden underlay is saturated, although this can quickly deteriorate and become unable to support the weight of heavy furniture. In bathrooms and kitchens, where tile or linoleum are more common, the adhesive can detach and cause loosened tiles or bubbles to form under solid linoleum. 
 
Your personal belongings can also become water damaged. SERVPRO technicians can restore much of the typical household's contents when water damage is involved. To restore everything “Like it never even happened.” call us, SERVPRO of North Lilburn. Our number, (770) 709-3266, is like us – local to you and always available, every day, each and every hour. 

For more information regarding Lilburn, click here

How to Deal with Flood Damage to Your Lilburn Home

3/19/2019 (Permalink)

When your flooding prevention efforts fail, SERVPRO is here to help restore your home.

SERVPRO Offers Rapid Response to Flood Damaged Homes

Floods have always been a part of Lilburn history. While many of the residents here have taken precautions to thwart invasive water from entering their home, there are times where these measures fail. The resulting damages could be overwhelming to see at first, especially if this is the first time it has ever happened to you.

Our SERVPRO technicians are always ready to handle any manner of flood damage to your Lilburn home. Understanding that your house and what you have inside of it are of the utmost importance to you is evident in the service that we provide every one of our clients. Our commitment to customer satisfaction begins with your phone call, where we will dispatch our professionals to your home quickly.

With flood damages, often the first step that our SERVPRO team will take is to stop the water coming into the house. Whether this is something like patching up existing holes in the foundation that are allowing water to penetrate the block or something even more invasive that permits high volumes of water to reach areas of your house. Stopping the water comes before any restoration efforts.

Our team will then get to work on removing the water from the area. Given that this usually means a significant amount, we commonly dispatch a pump truck with the technicians to your house. Truck mounted pumps are the fastest means of removing all of the pooled water. From here, our IICRC certified technicians use wet vacs for a more concise and concentrated water removal process.

Finally, we use air movers for drying out the saturated structural components and contents of the affected area. The process ensures that there is no lingering moisture, which could result in the growth of mold or allow for degradation of the structure. Our fast and thorough process will lessen any incurred expense not covered by insurance, and simultaneously prevents damage to contents that are irreplaceable.

Our rapid response team is always standing by for when you might need restoration services. You can call SERVPRO of North Lilburn anytime at (770) 709-3266.

Click here for more information about Lilburn, Georgia.

Why Technology is Needed for Water Removal in Lilburn

3/15/2019 (Permalink)

SERVPRO of North Lilburn has the equipment and expertise to remove water from your property.

Why Advanced Equipment is Essential to Water Removal in your Lilburn Home

An unchecked leak or structural weakness could result in large quantities of water spreading around your home. Liquids can quickly saturate fabrics, furniture or upholstery and begin to stain them. Equally, water can migrate to areas unseen to the naked eye and can quickly stagnate or become hotbeds for microbial growth. Professional help can help to both restore your property to preloss conditions and protect it against further damages.

The quality of service for water removal in Lilburn depends very much on the provider. Most agencies have access to gas-powered pumps, as well as water extraction equipment which makes removing standing water a relatively easy process. However, guarding against further damages by checking behind walls, fittings and floors can often go beyond their scope.

SERVPRO is a local company with access to national scale resources. IICRC certifies our technicians in applied structural drying and odor control. These qualifications are essential to protecting your home from future damages. It is not uncommon for mold damages to occur several weeks after a water damage event like this; a thorough drying of your home inside and out can prevent secondary issues.

One essential equipment we use is Thermal Imaging Cameras. These use infrared light to detect hidden moisture pockets from inside wall cavities. By scanning the affected area, your SERVPRO technician can accurately assess the level of water migration and whether or not to mobilize specialist drying equipment.

In the case where moisture has migrated beneath your subfloor or behind walls we can use structural cavity drying equipment. Dry mats, for example, can be placed on hard tiles and draw moisture from underneath them — these technologies work primarily by using a centralized vacuum hub which channels through air flow tubes. Water can be drawn up ensuring the drying of cavities beneath your floor.

Access to expert equipment can protect your home from future damages, contact SERVPRO of North Lilburn at (770) 709-3266 for your restoration needs.

Click here for more about Lilburn.

How to Protect Your Belongings From a Flash Flood in Lilburn

1/23/2019 (Permalink)

Spring rains are on their way, Are you prepared for possible flash floods?

Protecting Belongings When Flash Floods Affect Lilburn Homes

After a long and steady rain or heavy rainfall that happens over a brief period, Lilburn homes can suffer from natural disasters. Flash flooding can affect many more homes than what lies in lower elevation properties, though these stand the highest risks of becoming damaged by floods developing quickly. Our team provides fast responses to ensure that irreplaceable contents in your home can get protected from rising waters and exposure through our effective mitigation tactics.

Flood damage can impact your Lilburn property in many destructive ways, and it is often the contents and personal belongings within the house that absorb much of this damage. While no homeowner wants to deal with the headache of reconstruction and restoration for their property, there are keepsakes and personal items that hold sentimental values worth protecting. Our SERVPRO professionals can arrive quickly with our effective mitigation techniques to move these items to safety and work to restore them individually for their later return to your restored home.

Our pack-out process is one of the first stages of mitigation when flooding has occurred. Our dedicated and highly-trained technicians assess the full scope of the damage throughout your property and tag items for removal to a safe location or one of our nearby facilities. Once these items have gotten carefully removed from the damaged areas, our professionals can get to work on the necessary steps to restore your home entirely.

While in our care, the items that have gotten removed from a flood-damaged home receive individual treatment to clean, dry and disinfect them before their return to your restored house. Once this restoration process ultimately completes, including any necessary reconstruction, our contents department can return these items to their original positions within the property.

Protecting the things that matter most is part of the pride that our professionals take in flood mitigation and restoration for the customers we serve. If your home falls victim to flash flooding or water damages, give our SERVPRO of North Lilburn rapid response team a call today at (770) 709-3266.

Click here for more information about Camp Creek Greenway.

You Can Trust Our Experts When Water Damage Plagues Your Lilburn Home

12/27/2018 (Permalink)

Our employees learn from full-time instructors in state-of-the-art facilities that ensure top quality education standards.

SERVPRO Technicians Are Highly Trained For Water Cleanup In Lilburn

The core of SERVPRO's ability to provide premium water cleanup solutions to Lilburn homeowners is our highly trained and adaptable team of technicians. Every individual on our work crews, whether they are brand new on the job or a veteran employee with years of experience, is trained and certified at a national level to provide superior care for your home in as short a time as possible. To get an idea of just how thoroughly our technicians know their stuff, here is a quick overview of the training available to them.

Initial Training at SERVPRO HQ
By learning damage restoration techniques from a specialized class at our national headquarters, our technicians learn to take care of water cleanup in Lilburn to a standard that exceeds local and state standards. Our employees learn from full-time instructors in state-of-the-art facilities that ensure top quality education standards. Multiple weeks of courses culminate in rigorous final testing and hands-on exercises that ensure every technician has a solid grasp on our techniques.

Optional Continued Training
Many SERVPRO technicians choose to take their training further with online and in-person training that grants them specialized knowledge of the types of work they enjoy the most. We make sure to spread out these highly trained individuals in our teams, making each job we take highly likely to have multiple technicians with advanced knowledge assigned to it.

Mentorship and Guidance
Newer franchise employees get paired with those with years of experience under their belts to make sure that veteran eyes are always watching their work. By combining freshly trained individuals with those who have been on our team for years, we make sure that water in your home gets cleaned up with minimal complications or examples of human error.

SERVPRO of North Lilburn handles water damage cleanup, mitigation, and restoration work in homes across the local area. Call us 24/7 at (770) 709-3266.

Click here for more about Lilburn.

What are Drying Goals and Why They Are Important When There is Water Damage in Your Lilburn Home

11/20/2018 (Permalink)

Broken pipes and appliance failures can cause your kitchen to be out of commission.

The Right Procedures Ease Restoration of Water Damage in Lilburn

Water is a great utility, but when it spills into unwanted areas, it leads to significant issues. It is crucial to follow proper drying procedures, so further damage does not occur. For example, when the temperatures in the drying area exceed 85°, moisture levels in the air might be too high which leads to secondary damage. Our crew has certified ASD, Applied Structural Drying technicians, so we can deal with water spills in your Lilburn property without causing secondary damage.  

Every incident of water damage in Lilburn is unique. Issues like how long it takes to discover spill, where it originates, and the volume of water released during the spill vary the dynamics of restoration. If our SERVPRO technicians are called many hours or days after the spill happens, we have to tear down drywall and remove carpets for drying. Extended exposure allows water to permeate deep into the affected materials. Drywall loses its structural strength while insulation loses R-value. We must, therefore, remove and replace them for effective restoration.  

The source of the spill determines whether there is a need for cleanup. Should a pipe bursts in the ceiling or the walls, it carries dust and other debris from these confined spaces to the areas where the water pools. It would not be the case if a sink left running overflows. The water might also affect items such as upholstery and draperies, and if they are non-colorfast, the dyes run causing stains. Our SERVPRO technicians use various cleanup approaches to deal with these problems. We deal with stains on the carpet while it is still wet because it is easier to remove them.  

Drying the affected areas helps prevent bad odor and microbial growth. It is imperative to remove most of the moisture within the first 48 hours because mold starts developing within a day or two. Our SERVPRO technicians can achieve this because before starting the process, we set a drying goal. We do this by taking readings from unaffected contents and structure. We then take separate readings from affected wooden and non-wooden materials. The information collected helps us pick the right number of air movers and dehumidifiers to dry the structure to normal levels.  

Dealing with damages caused by water spills is easier when you work with SERVPRO of North Lilburn. You can reach us at (770) 709-3266 any time. We’re Faster To Any Size Disaster.

Click here for information about the Camp Creek Greenway