SERVPRO of North Lilburn Employee Photos

Bruce Bowen (Co - Owner) - President

Bruce took over the reins of the family business in 2004 as President. Since 1977, the Bowen family has been expanding their franchise number along with the capabilities to service many local municipalities. There are 13 National Disaster Recovery Teams, and one of them is centered here where Bruce occupies a vital role in oversight and management. This Extreme Team is equipped to cover any natural disaster or single catastrophic event in the U.S. at a moment's notice. These large commercial restorations have resulted in the franchises reaching top volume production year after year. Bruce has worked his way up and has earned many IICRC Certifications along the way. Some are WRT (Water Remediation Technician), FSRT (Fire & Smoke Remediation Technician), ASD (Applied Structural Drying), CDS (Commercial Drying Specialist), and AMRT (Applied Microbial Remediation Technician.) Bruce has been a crucial contributor in our franchise achieving high gross production numbers.

Brian Bowen (Co-Owner), Vice-President

Brian has been associated for many years in the Bowen family owned SERVPRO franchises, including SERVPRO of North Lilburn. His primary focus is on the operational aspects of the business. Brian brings a wealth of operational skills that drive to industry leading procedures, processes, and methodologies for all offered restoration services. His broad experience and training have led to an extensive number of certifications. His IICRC Certifications include ASD (Applied Structural Drying), AMRT (Applied Microbial Remediation Technician), CCT (Carpet Cleaning Technician), JFSRT (Journeyman Fire & Smoke Remediation Technician), JTC (Journeyman Textile Cleaner),  and Health & Safety. He experiences also include Certified Lead Renovator and NADCA Certified. Brian's skill set enables him to arm his teams with the knowledge, training, and equipment to offer excellent restoration services to a neighbor or a distant commercial warehouse.

Cheryl Folmar

Cheryl (Sherry) is the Office Manager at SERVPRO of North Lilburn, and has been a vital member of our SERVPRO team since 2010.  She has a BS in Psychology and is a Certified Public Bookkeeper. Sherry holds certifications in Applied Structural Drying (ASD) and Water Restoration (WRT) with the IICRC.    Cheryl also is FSRT (Fire and Smoke Remediation Technician) certified and has years of T & M (Time and Materials) Large Loss experience. She manages staffing the office and maintaining our filing system, bookkeeping, and customer satisfaction reports. Sherry is also a Quickbooks Pro/ Premier Certified User, and is certified in two SERVPRO Corporate proprietary software programs.  She is also an Xactimate 27.5 Level 3 Certified User, and Xactimate 28 Level 3 Certified User. Cheryl and our North Lilburn team are ready to help you recover from a fire, water, flood, storm or mold emergency. 

Greg Gasz

Greg is the Warehouse Manager and Commercial Loss Resource Coordinator for SERVPRO of North Lilburn from 2015. His role is to ensure that all crew members have the right equipment, cleaning products, and vehicles available for locally scheduled jobs or nation-wide emergency requests. Overseeing the maintenance and readiness are crucial to our big task since he tracks the inventory for one of 13 SERVPRO Disaster Recovery Teams.

Smiling woman in blue SERVPRO shirt

Jill Durham

Jill is the Controller at SERVPRO of North Lilburn. She has been with SERVPRO since October of 2018. Her favorite pastime is being outdoors with her husband and children. What’s her favorite thing about SERVPRO? It’s having the opportunity to work with a team that feels so much like family while striving to make the hardest days of people’s lives better; "Like it never even happened."

Smiling woman in blue SERVPRO shirt

Michelle Miller

Michelle is the Human Resources Manager. She has been with SERVPRO of North Lilburn since September of 2009. Michelle completed her undergrad at Troy University in 2003 with a Bachelors Degree in Business Administration. She completed her Masters in 2008 with a degree in Human Resources. In her spare time, she enjoys watching scary movies. The scarier, the better! What’s her favorite thing about SERVPRO? Every day is something different, but we always make a difference.

Smiling man in black SERVPRO short-sleeved shirt

Ben Richardson

Ben is a Project Coordinator at SERVPRO of North Lilburn. He has been with SERVPRO for about 3 years. In that time, he has earned multiple IICRC certifications including WRT (Water Remediation Technician), ASD (Applied Structural Drying), and FSRT (Fire & Smoke Restoration. Ben graduated from Auburn University at Montgomery with a Bachelors in Marketing and Graphic Design. His hobbies include illustration, sky diving, surfing, and longboarding. His favorite thing about SERVPRO is the ability to do work that matters in an environment that fosters family values.